How can we help you?

Scheduling a pickup is easy! Simply navigate to our 'Order' page, enter your package details, select your pickup location, and choose a convenient time slot. Our riders will be notified instantly.

We currently cover the entire metropolitan area and surrounding suburbs. You can check if your specific location is covered by entering your zip code on our Coverage page.

You can track your package in real-time using our 'Track' page. Just enter your unique tracking ID (e.g., PM-2024-XXXX) to see the live status and location of your delivery.

Tracking updates occur at key milestones (Pickup, In Transit, Out for Delivery). If there's a delay, it might be due to traffic or processing. Please allow 15-30 minutes for status refreshes.

We accept all major credit/debit cards, mobile money transfers, and cash on pickup/delivery for select locations. All online transactions are secured with end-to-end encryption.

Rates are calculated based on the package weight, dimensions, and the distance between pickup and delivery points. You can get an instant quote on our Order page before confirming.

No, you can send packages as a guest! However, creating an account allows you to save addresses, view order history, and access exclusive discounts.